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Disaster-Proofing Your Supply Chain: A 5-Question Checklist for Execs


The following article excerpt features a great discussion on how worse-case scenarios can become teaching opportunities for businesses, challenging them to implement processes that improve overall efficiency and better prepare for disaster. The article is written by Jon Hall, executive vice president of FM Global, and originally appeared here.

It is true that not all damage or business interruption from extreme weather or natural disasters can be avoided, and to some commentators, this is something to be celebrated. As Nassim Taleb wrote in his book Antifragile, frequent non-catastrophic exposure to negative events actually makes us more resilient. Events such as the floods in Thailand, when successfully managed, are not only an opportunity to gather critical information about how to manage through disasters—they also provide priceless information that can be useful under normal circumstances.DiCentral disaster

For instance, when systems temporarily seize up, alternative processes are spontaneously created that can serve as models for doing things more cheaply and effectively under ordinary conditions. Sometimes, ad-hoc solutions invented during extreme events and under duress lead to industry-transforming ideas that please customers, put competitors at bay and make an organization that much more resilient.

In the case of manufacturing, some businesses have learned that having auxiliary distribution centers in multiple regions are the best way to ensure business continuity in the event of a disaster at primary facilities. Those firms have seen how an expanded distribution center network can minimize supply chain disruptions and lead to quicker delivery times to customers as well as reduced transportation costs compared to normal business conditions.

Effective planning in a resilient business not only requires us to set aside our bias for wishful thinking, but also asks us to find the confidence to confront worst-case scenarios and address risk in a more strategically thoughtful way, by posing these types of questions:

1. How will we do business if our critical systems—manufacturing, storage, electronics and distribution—are rendered inoperable?

2. How can we resume operations quickly following a business disruption, and what will we need to do so?

3. Are there any particularly vulnerable aspects to our business that we can eliminate as opposed to harden?

4. What are the pieces of our business that are so critical that a major investment in hardening or redundancy would be justified?

5. Despite taking many proper precautions, are we still vulnerable to disruption due to outmoded infrastructure in the region?

This brief list is merely a sample of the kinds of questions a truly resilient business should ask itself. The answers are often surprising. They reveal unexamined opportunities to enhance business efficiency, develop innovative solutions and even uncover new markets.

If you would like to speak with us about what DiCentral's supply chain solutions can do to disaster-proof your business, simply email or call.

-Daniel Ford, DiCentral

QuickBooks Connect 2014 Was a Blast! See You Again Next Year


Thank you to all who visited us at our booth at QuickBooks Connect 2014! If you are still interested in viewing a quick demo of our QuickBooks EDI integration or DiOMS solution, please call or email; we would love to share!

QuickBooks Connect DiCentral

-Daniel Ford, DiCentral


QuickBooks Connect 2014 Kicks Off Today! Stop By DiCentral Booth 323 for Great Prizes


QuickBooks Connect 2014DiCentral QuickBooks Connect kicks off in San Jose today! Our QuickBooks team is putting on a heck of a show! Stop by the DiCentral booth #323 and see what they are stirring up. They will be showcasing the latest DiCentral solutions for QuickBooks and giving away prizes, including a GroPro Hero3 camera!

See you in sunny San Jose at QuickBooks Connect 2014.

-Daniel Ford, DiCentral

DiCentral Delivering Keynote Presentation at SAP Business ByDesign Users Conference


DiCentral is happy to announce that Jacques Vigneault, chief sales officer for DiCentral, will be giving a keynote presentation at the 2014 SAP Business ByDesign Users Conference taking place October 26-29 at The Mirage Hotel & Casino in Las Vegas, Nevada.

“The SAP Business ByDesign community is comprised of industry leaders and influencers from a wide range of industries,” says Vigneault. “It’s a great honor to be in the position we are; to deliver a keynote to such a well-represented group of professionals is a great opportunity for us to collectively work to drive advancement across the Business ByDesign community and its enthusiastic users.” 

DiCentral SAP Business ByDesign

The SAP Business ByDesign Users Conference will provide four full days of networking and education for Business ByDesign customers and resellers. 

Tiffany Gregson, channel manager for DiCentral, will also be delivering her “Enhancing Your Supply Chain: Advanced EDI Integration with SAP Business ByDesign” presentation on Monday, October 27 at 2:30 p.m. PT and Tuesday, October 28 at 2:30 p.m. PT.

The SAP Business ByDesign Users Conference is comprised of a community of professionals with common business interests, experiences, challenges, and pursuits. A dynamic forum that has for many years facilitated the sharing of insight and information among Business ByDesign users, the events have helped countless people and companies discover answers, explore new ideas, solve problems, and develop professional relationships.

For more information on the SAP Business ByDesign Users Conference, please visit

-Daniel Ford, DiCentral

DiCentral Celebrates National Breast Cancer Awareness Month


The DiCentral Houston team celebrated National Breast Cancer Awareness month by hosting Dr. Jagjit Khairah for a lecture on early detection and prevention of breast cancer. Dr. Khairah is a Houston OB/GYN specialist who works with patients on treating and preventing breast cancer, as well as other cancers specific to women. The Houston team also showed support for breast cancer awareness by wearing pink—even the food truck that catered lunch was sporting a bright pink paint job! To learn more about National Breast Cancer Awareness month, visit

DiCentral Breast Cancer Awareness

-Daniel Ford, DiCentral

SupplyChainBrain Features Story on BabySwede & DiCentral DiIntegrator


SupplyChainBrain is currently featuring an article onDiCentral BabySwede BabySwede and how DiCentral DiIntegrator has played a critical role in helping the company to grow and better satisfy customer demand.

BabySwede is the exclusive US distributor of BabyBjorn, a Swedish company that specializes in manufacturing a popular line of baby products, including the BabyBjorn baby carriers.

From the article: “'The implementation of DiIntegrator was a lifesaver,' says Greg Infante, CFO for BabySwede. 'It created huge gains in EDI document processing efficiency. The import process also increased order entry accuracy. Additionally, DiIntegrator enabled us to create a process where backorders could be managed via EDI without having to cancel orders that had out-of-stock product. Also noteworthy, DiIntegrator has allowed us to continue to add EDI trading partners while keeping our internal overhead at the same level.'”

Check out the SupplyChainBrain article here.

-Daniel Ford, DiCentral

Visit DiCentral Booth 1401 for a Chance to Win a GoPro Hero 3 Cam at MS Dynamics Summits


Come see us at booth #1401 if you are attending NAVUG, GPUG, or AXUG 2014 in St. Louis and enter for a chance to win a GoPro Hero 3 camera! The DiCentral Channel Team is proudly exhibiting at all three Microsoft User Group Summits being held at the America's Center. We have EDI integration experts on hand to speak with you about your organization's Microsoft Dynamics GP, AX, or NAV integration projects, so be sure to look out for the DiCentral booth and stop by for the GoPro Hero 3 drawing!

DiCentral MS Dynamics

-Daniel Ford, DiCentral


DiCentral Speaking at Microsoft’s 2014 NAVUG, GPUG, & AXUG Summits


Four DiCentral executives—Eric Lambiase, senior director of OEM global channels; Darrizett Moore, channel director; Anthony Isabella, channel manager; and Marc-Andre Huras, channel manager—will be speaking at Microsoft’s leading partner showcases, known as the ultimate learning and networking events for the Microsoft Dynamics NAV, Microsoft Dynamics GP and Microsoft Dynamics AX communities.

Lambiase and Isabella will be delivering their presentation “Challenges and Best Practices with Using EDI with Microsoft Dynamics NAV” at NAVUG at 1:00 p.m. CT on Wednesday, October 15. NAVUG is taking place October 14 - 17, 2014 at the Renaissance St. Louis Grand Hotel in St. Louis, Missouri.

NAVUG DiCentral

Lambiase and Huras will be speaking at AXUG, giving their presentation “Approaching EDI and Dynamics AX - Understanding Options for Integration and Benefits of Each” at 3:15 p.m. CT on Thursday, October 16, 2014. AXUG is taking place at America’s Center in St. Louis, Missouri.

AXUG DiCentral

Darrizett Moore will be participating at GPUG in the “EDI Shootout: Vendors Share Why You Should Consider Their EDI Solution” at 11:00 a.m. CT on Wednesday, October 15, 2014, which is taking place at the America’s Center in St. Louis, Missouri.

GPUG DiCentral

“This combination of Microsoft events is where industry leaders convene and share highly valuable information and practices as they pertain to the Microsoft Dynamics NAV, Microsoft Dynamics GP and Microsoft Dynamics AX communities,” says Lambiase. “Participating in these events is something we have always gained a lot of value from and we look forward to gleaning as much knowledge as we can this year, while also sharing our expertise surrounding EDI and the benefits we deliver.” 

-Daniel Ford, DiCentral

CRN Names DiCentral to Inaugural Cloud Partner List


We're thrilled to announce that Computer Reseller News (CRN), the market leader in Channel news, has named DiCentral to CRN’s first annual Cloud Computing Partner Program Guide!

“Cloud computing is a game-changing technology, and it’s imperative that the IT channel be able to quickly identify those organizations most deeply committed to helping solution providers grow their cloud-related revenue,” said Robert Faletra, CEO of The Channel Company, publisher of CRN. “DiCentral has been chosen based on its robust cloud partner program, as well as the unique and enthusiastic ways in which it has embraced the channel as a go-to-market strategy.”

CRN’s Cloud Partner Program Guide is a listing ofCRN DiCentral manufacturers and software publishers that provide products to the IT Channel. The Cloud Program Guide rating recognizes an elite subset of Cloud Partner Program Guide Vendors who give solution providers the BEST partnering elements in their channel programs.

“Our channel efforts and the relationships with our partners are vital keys to our overall strategy,” says DiCentral CEO Thuy Mai. “To be recognized by a leading publication like Computer Reseller News for our significant efforts in this area is exceptional. We look forward to long and mutually beneficial relationships with all of our channel partners going forward.”

The Cloud Partner Program Guide will be featured in the October issue of CRN and can be viewed online at

-Daniel Ford, DiCentral


Thank You from the DiCentral Oracle Team — OpenWorld Was a Blast!


Oracle OpenWorld 2014 ended with a night full of excitement! Even though the conference is over, we are still talking Oracle EDI integration! The DiCentral Oracle team would love to share with you the Oracle insight we gained from the event. Please let us know if you are interested in chatting or viewing a demo on DiCentral's EDI integration with Oracle E-Business Suite. We also have upcoming webinars scheduled; please email for a list of upcoming webinar dates and times.

Oracle OpenWorld DiCentral

-Daniel Ford, DiCentral

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